Hosted Availability Solutions
Recognising the need for a service that offers customers a complete Managed Availability
environment, without the hassle of upfront capital costs, Syan has developed its
hosted Managed Availability services.
With our Managed Availability service, we provide all hardware, software and network
components of the solution to deliver a complete end-to-end service. Back-up computers
are housed at one of our purpose built data centres. These are secure facilities
with air conditioning, fire detection systems, UPS cover and back-up generators,
fire safety and off-site storage facilities.
In the event of a system failure or a disaster at your premises, our backup systems
are unaffected and provide a fast route to business recovery. Should you need to
relocate staff, communications can be quickly re-established between your recovery
site and Syan's data centre.
Complete off-site service
Our Managed Availability service incorporates full 24x7 operational support for
our backup servers and can be extended to include remote support for your production
servers. Alternatively, production servers can also be relocated to one of Syan’s
data centres for a fully outsourced solution.
Operational support for our Managed Availability servers includes:
- Management of all on-site hardware problems
- On-site and off-site tape storage
- Additional project/account management
- Management of relevant consumables
- Power supply with UPS protection and generator back-up
- Communications and network resilience
- Synch checks between production and back-up
- Invocation management
- Secure environment offering air conditioning and fire protection systems
Removal of IT Concerns
With Syan providing full support for system availability, the concerns associated
with duplicating your own in-house installation are quite simply taken away. Let
Syan worry about:
- Premises
- Recruitment
- Training
- Continuity and cover for absence of operational staff
- IT-related management and logistical problems
Benefits of a Managed Availability Service
- Removal of initial hardware and infrastructure outlay
- Avoidance of exposure to residual values
- Predictable service costs
- Rapid system recovery
- Protects your critical business applications and processes in the event of a disaster
through separation of business activities and systems
- Increased security as systems are housed in a modern, secure computer room with
full back-up power facilities